DOWNLOAD, REGISTRATION, INSTALLATION & CONFIGURATION

Download & Registration

1. If you have been sent a link to download the software, click the link.

2. At the prompt, select to Save the file to your desktop so that it will be easy to find when you wish to install the RIVET software.

3. Alternatively, we can send you a RIVET CD

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Installation

To prepare for installation, first close all programs to prevent any installation conflicts.

1. Locate the downloaded file "RIVET.exe", which you should have saved to your Desktop. Double click the icon to open it. If you cannot locate the file to install the RIVET software, go to the Start menu and use the "find" or "search for" facility to locate RIVET.exe.

   Follow the instructions on the wizard which is designed to make the installation process very simple. Select the Next button to start the installation process.

   Please read the License Agreement, which details our Terms and Conditions of Service. You will need to select "Yes" to continue.

   Please also read our Privacy Policy and once again you will need to select "Yes" to continue.

   Select the Next button and the RIVET software files will now be installed.

2. To complete the installation, select the Finish button.

If you encounter any problems while installing the RIVET application, please contact technical support by email at rivetsupport@tiver.co.uk

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Configuration

Prior to using the RIVET service you will need to configure the software

1. Enter your username and password that you selected during your initial registration.
   Note: Please DO NOT select the Change Password button at this point.

   If you use a standard dial up account to access the Internet (such as Freeserve, Demon, Virgin) check the box as indicated and select your dial up account from the pull down menu. The user name and password associated with the account will be automatically updated (provided they are stored in Windows).

   If you have an always on connection (such as ADSL or Cable) then there is no need to check any of these boxes.

   Select "Submit".

2. Select OK on the settings changed popup window.

You are now ready to start protecting your data and should select the RIVET icon on the desktop to open the software. Please click here for assistance in selecting the files and folders you wish to backup. To update your user profile including changing your username or password please use the facility in the Windows "Start" menu toolbar by selecting Programs > RIVET > Change My Account Details. In the event that you forget or misplace your username or password, you can contact rivetsupport@tiver.co.uk for assistance.

Note: AOL & Compuserve use their own proprietary dial-up software which may not allow for automatic connection to the Internet. You can still use RIVET by first connecting to the Internet as usual and then by manually carrying out a backup by pressing "Backup Now" on the application.

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